You Miss 100% Of The Shots You Don’t Take
“You Miss 100% of the Shots You Don’t Take!”
I always thought this quote was from Michael Jordan. But no, turns out it was MICHAEL SCOTT (quoting Wayne Gretzky).
There’s a reason I bring this up. In the past few blogs, we’ve been encouraging you to create your own email campaign, knowing it’s an inexpensive yet effective way to grow your business. But what happens when it has the opposite effect?
What if they… UNSUBSCRIBE!
It’s funny, the older I get, the more I realize how insecure we all are, even as adults. We look down at teenagers constantly checking their Likes, but if I’m honest, I maybe do that too (Side note: why do pictures of my puppy get more Likes than pictures of me?!?)
Seriously though: Don’t feel sad. Every time I send out an email, a few minutes later, I get a few “unsubscribed” notifications. Does it make me sad?? Sometimes. (like the time my mom unsubscribed – definitely had to talk to a therapist about that…)
Yes, it can be a subtle form of rejection in a way… like someone saying, “I don’t need you anymore. Don’t bother me. You’re dead to me.” (ok, that last one might be a little dramatic).
BUT on the other hand, what if it’s also a good thing?
One of the most important words you need to know about marketing is: ENGAGEMENT. People love having a big subscriber list and brag about having a bunch of followers, but those numbers can be very empty. What really matters is, how are people engaging with what you share?
When someone unsubscribes, treat it as an opportunity to get some important feedback. What might their decision to unsubscribe at this time suggest?
- Were you sending emails too frequently?
- Was your information no longer relevant?
- Was your content boring?
- Is there a problem with your design?
- Are your emails mobile-friendly?
- Or did you do everything right and the unsubscriber just has tons of their own unresolved personal issues? (✔️ most likely)
The key is to keep moving forward! Do everything you can to create value for the email community you’ve built, and let the unsubscribes show you how to improve your game.
Michael Jordan may not have said that thing about not missing 100% of the shots, but there’s another inspirational poster where he says this:
“I can accept failure, everyone fails at something. But I can’t accept not trying.”
Write that email! Try that new campaign! And if you’re still afraid of rejection, give me a call – I promise, BOS Media will never unsubscribe from you.